Refund & Return Policy – Premium Cigars Australia

At Premium Cigars Australia, your satisfaction is our top priority. We are committed to providing you with the highest quality cigars and a seamless shopping experience. If you’re not completely satisfied with your purchase, here’s how we make things right:

Easy Returns & Refunds
– Quality Guarantee: All our cigars are carefully inspected before shipping to ensure premium quality. If you receive damaged or defective cigars, contact us within 7 days of delivery for a full refund or replacement.
– Unopened Products: If you change your mind or wish to try a different blend, unopened cigars in their original packaging can be returned within 14 days for store credit or a refund.
– Return Process: Simply reach out to our friendly customer support team with your order details and reason for return. We’ll guide you through the quick and hassle-free return process.

Conditions for Returns
– Items must be returned unused, unopened, and in their original condition.
– Return shipping costs are the responsibility of the customer unless the return is due to our error or defective products.

Why Shop More with Confidence?
– Our hassle-free return policy makes trying new cigars risk-free—that means you can explore our selection without worry.
– Enjoy peace of mind knowing that if anything isn’t perfect, we’ll make it right—making your next purchase even easier!
– Take advantage of our exclusive deals, bundles, and free shipping offers to stock up on your favorites and discover new blends—all backed by our customer-first guarantee.

Thank you for choosing Premium Cigars Australia. We’re dedicated to helping you enjoy the finest cigars with confidence, so you can relax and savor every puff!